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I subscribed for the daily SMS bundle offer from zong by sending “sub” to 700. I received the following replies from zong.

1) “You have ordered package Daily SMS 500 for SMS_Bundle successful.”

2) “You have ordered package Daily SMS 500 For SMS Bundle successfully. The package is activated now. Keep enjoy with ZoNG.”

You see the simple English language mistakes in these replies? “successful” is used instead of “successfully” and in next message “Keep enjoy” is used instead of “Keep enjoying”
Should big companies like Zong, ignore such things?

Here is another misleading message from Zong. I had low credit in my Zong sim, to be exact seven (7) Rs.  I called to my brother’s phone and I heard a recorded voice saying

”You have insufficient balance left. please recharge.
aap ka balance na-kafi hay, brai meharbani recharge kar lain.”

As the message started, I thought my balance is over and I disconnected the call without talking to my brother. I used a different phone to make the call. Today, I checked my balance and I was surprised to see it was 7 Rs. I tried to make the call again, and noticed that after playing the the above message, Zong connected the call to my desired number.

But why they are playing this audio message? There is no reason for this. Especially the text of the voice message is completely misleading. The balance was sufficient for call, but still they said it’s insufficient ( na-kafi ).

I request Zong to remove such messages or at least change he wording of the recorded message.

Do you have similar experiences? Share in comments.

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